What’s the SS284 form for? The SS284 form in Australia is known as the Relationship Details form. It is used to provide information about your living arrangements to Services Australia so they can accurately assess your eligibility for income support payments.
In Australia, families facing financial hardship can access valuable support through a range of income support payments. These payments are designed to ensure families have the resources they need to cover essential living costs, such as food, housing, and healthcare, while also promoting their well-being and long-term independence.
Types of Family Income Estimate Support Payments
The Australian government offers a lot of benefits to families in the country to help them keep up with their living costs. Families would receive income support payments or subsidies such as:
- Parenting Payment. This payment provides financial assistance to the primary caregiver of a young child (up to 16 years old).
- Family Tax Benefit. This payment consists of two parts: Part A is available to all families with children, while Part B provides additional support to low-income families or those with a single parent.
- Additional Child Care Subsidy. This subsidy helps families with the cost of childcare, making it more affordable for parents to work or study.
Why Do You Need to Submit the SS284 Form?
This form in Australia is used to provide as much detail of living arrangements to assess whether to pay an individual as a single person or as a member of a couple. Additionally, both individuals involved in the living arrangements need to complete the form.
Moreover, the form is used to assess the correct entitlement to payment at either the single or partnered rate. You can use this form when:
- You are claiming or receiving income support payments.
- Your living arrangements have changed.
- Services Australia requests information about your living arrangements.
How Does Services Australia Assess Your Relationship?
There are five factors in which the Services Australia will base the assessment for your relationship in relation to the computation of your income support payment from the government:
- Financial arrangements
- Nature of the household
- Social aspects of the relationship
- Sexual relationship
- Nature of commitment.
Furthermore, for Services Australia to give you your income support payments correctly, you need to enter the correct information in the form. Furthermore, you have to include if you have a partner and you are:
- Married
- In a registered relationship or
- In a de facto relationship.
Also, you must include in the form:
- the complete personal details of your partner
- indicate if you are experiencing family or domestic violence
- report any relationship changes
- if you are separated with your ex-partner but still live together
- if you have relationship safety concerns.
If there are changes, keep in mind that you’ll have to report it to Services Australia because if you won’t do so, they may pay you the wrong amount and then you’ll have to return the money. Moreover, you may also spend for other penalties.

Contents of the SS284 Form
Here’s a preview of the contents of the form:
- Your details and relationship with another person. This includes your personal details and your partner details.
- Living arrangements. This section asks questions like whether you own, rent, or share real estate assets with your partner, investment properties, or business properties. Additionally, there are also questions about your future plans regarding these properties.
Other questions are about:
- Joint accounts you and your partner have
- Access to these joint accounts
- Your plans about your bank accounts
- Outstanding debts and personal loans
- Arrangements in debt payments
- Household expenses such as electricity, gas, food, etc.
- Insurance policies
- Your sexual relationship
- Nature of commitment
- Illnesses, if any
- Personal crisis
- Money matters
- Family disputes
- Child schooling events.
How to Submit the SS284 Form?
In the last part of the form, there is an indication as to the ways through which you can return this form along with any supporting documents:
- Online. Use your Centrelink online account.
- By post. Mail to: Services Australia, PO Box 7802, Canberra BC ACT 2610.
- In person. Look for the nearest service centres in your area and submit the SS284 form in person.
Frequently Asked Questions about the SS284 Form
1. What happens if the SS284 form is submitted incorrectly?
If the completed form is submitted incorrectly, it can lead to an incorrect assessment of an individual’s entitlement to payment. Furthermore, this may result in receiving the wrong payment rate, which could potentially lead to overpayment or underpayment.
2. What are some common errors that people make on the ss284 form?
Some common errors that people make on the form include:
- Incomplete or inaccurate information. Ensuring that all required fields are filled out correctly and accurately is crucial for a proper assessment of payment entitlement.
- Failure to provide necessary supporting documents. If required documents, such as proof of relationship or financial statements, are not provided, the form may be incomplete and lead to incorrect assessments.
- Inconsistencies in relationship status. If the form is submitted with conflicting information about the individual’s relationship status, it can lead to confusion and potential errors in payment calculations.
3. What is the difference between single and partnered rates?
The single rate is for people who live alone or with non-partners. The partnered rate is for people who live with a partner and meet specific criteria.
4. What are “living arrangements”?
This includes who you live with, your relationship to them, and financial arrangements. Moreover, you must provide accurate information on the SS284 form to avoid potential delays or issues with your income support payments. If you have any questions, you can contact Services Australia for assistance.
5. What is a mod p form?
This form is used for information about your partner if you are claiming or receiving an income support payment.

Seek Assistance from a Family Lawyer
If you encounter issues regarding the SS284 Form or income support payments, you may need to have a family lawyer assist you. Lastly, JB Solicitors is a team of competent family lawyers who can give you legal advice and representation for your family law matters such as:
- Filling up a centrelink relationship form and other various legal forms
- Calling families line
- Changes to family income estimate or activity details
- Representing you in a domestic violence situation
Contact us today.