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Home / Getting NSW Personalised Plates?

Getting NSW Personalised Plates?

  • Traffic Law
  • John
  • 22 April 24
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nsw personalised plates

If you’re planning to get NSW personalised plates, this article will serve as your guide. New South Wales personalised vehicle registration plates let you put a unique stamp on your vehicle, reflecting your personality, interests, hobbies, or sense of humour. It’s a way to show off your name, a nickname, a favorite sports team, or a meaningful phrase.

Moreover, NSW personalised plates are often used to express community or group affiliation. This could be support for a sports team, association with a car club, or a statement of cultural identity. However, these special plates do come with additional costs compared to standard-issue plates. There are also restrictions on certain combinations that might be deemed offensive or inappropriate.

For example, NSW Roads and Maritime Services wouldn’t allow plates like “5ATAN,” “PI55ED,” or “I5PEED.” Standard and special licence plates belong to Transport for NSW and must be returned to them if they request for them.

NSW Number Plates

NSW Number plates reveal the registered operator’s name and the location of the vehicle’s registration. When you first register your car, new number plates are provided. The kind and registration of the vehicle determine the number plate fees.

Transport for NSW is still the owner of number plates. It is within their power to issue, refuse to issue, renew, or remove licence plates. Thus, it is illegal to retain the licence plates if your registration has been canceled for any reason.

READ: All You Need to Know About Number Plates NSW

Getting NSW Personalised Plates 

When ordering NSW personalised plates, you can opt for customised number plates with various choices like background colour, lettering, and plate style, allowing you to add a touch of personalisation to your numbers. Here are the details you’ll need:

  • your email address
  • your driver licence number or customer number (if a business)
  • the proposed content for your new number plates
  • payment (AUD 107) 

To order NSW personalised plates, go to this link and follow the instructions to order special number plates. However, if you can’t order online, you can do so personally by:

  1. Filling out this form: Number plates and/or Cancellation of registration
  2. Visit the nearest Service NSW Centre.

After submitting the required information and documents, Transport for NSW (TfNSW) will begin processing your NSW personalised plates. 

Please be aware that at the specified location, the courier will strive to deliver the Special Number Plates to you in person, requiring one of the following documents for identification:

  • a passport, 
  • an Australian driver’s licence or learner’s permit, 
  • a NSW firearms licence, or 
  • a KEYPASS.

Receiving Your NSW Personalised Plates

In order to receive the Special Number Plates, you will need to sign. But what if the courier was not able to deliver it at the address you designated? Your NSW personalised plates will be sent to a post office close to your delivery address. 

A calling card specifying the post office where your special number plates can be picked up will be left by the courier for you. However, you must pick up your number plates from the post office within 14 working days because the courier will return your special number plates to the manufacturer.

To address obstructions like a tow bar, bike rack, or mobility device rack blocking the rear plate view, the number plate must be relocated for visibility, with the registered owner having the choice to affix an auxiliary plate at the vehicle’s rear.

After getting your special number plates, you have seven days to return your old plates to a post office and get a receipt. If you don’t, TfNSW may impose consequences, such as suspending or canceling your vehicle registration.

Gifting NSW Personalised Plates

If you want to gift NSW personalised plates to someone, you have three style options:

  1. Restyled plate – give the current content of the plates a fresh appearance.
  2. Personalised plate – choose a different set of letters and numbers on a set format.
  3. Custom plate – create your unique content on an open format.

Here’s what you must provide to TfNSW:

  • recipient’s name
  • recipient’s driver licence number, number plate details, or customer number (if a business)
  • proposed content of the number plates (if applicable)
  • style of special number plates (SNPs) you want to order
  • postcode of the suburb where you’d like to collect the plates
  • payment (AUD 107-229)

You may visit a Service NSW Centre, call Service NSW on 13 77 88 or myPlates on 02 9433 1600 to order the plates.

Making a Complaint about NSW Personalised Plates Content

You have the option to file an online, email, or phone complaint if you observe a NSW number plate that offends you or is improper.  Your complaint will be examined by a group of diverse people. If the number plates spark debate or controversy among the public, TfNSW will recall them.

To make a complaint about NSW personalised plates content, here’s what you must do:

  • the number plate details
  • the reason(s) you find the number plate content offensive or inappropriate
  • your personal details and email address (but you can file an anonymous complaint)

If you opt to submit an anonymous complaint, you must call myPlates’ customer service team 8.30am-5pm Monday to Friday (excluding public holidays) (+61 2 9433 1600).

You will receive a confirmation email whether you file your complaint online or through email.  Typically, the committee will investigate a complaint within 30 days. However, they will prioritise the review of urgent grievances.  You will not be informed of the resolution of your complaint for reasons of privacy.

Can You Cancel Your NSW Personalised Plates Order?

Yes! You can still cancel your order. Just make sure that you follow these steps:

  1. Call myPlates at 02 9433 1600 or by visiting a Service NSW Center.
  2. Prepare your payment invoice or plate number and your proof of identity.
  3. You will receive a complete refund if you cancel on the same business day that you placed your order (or the following business day if it was placed outside of business hours).

nsw personalised plates

Importance of Legal Representation for Traffic Offences

Traffic lawyers from JB Solicitors have in-depth knowledge of NSW traffic law and can determine the best defense strategy based on your case. Moreover, we can negotiate with the prosecution, or argue for a lesser penalty in court.

Receiving legal guidance during situations with substantial penalties not only brings peace of mind amidst stress but also smoothly shifts our focus to recognize the crucial importance of expert legal assistance in navigating such challenges. Contact us today for more information. 

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About the author

John Bui

John has over a decade of experience in family law and commercial litigation which often sees John being called to provide expertise in matters that have an international element involving complex company, trust, partnership and valuation issues. He also advises and appears in matters involving the Hague Convention both at first instance and on appeal.

About the author

William Wang

William is a seasoned litigation lawyer with over 15 years of experience. With his extensive knowledge in litigation across various platforms, including appellant, family litigation, commercial litigation, and judicial review at the migration tribunals and federal courts, William has become a trusted expert in his field.

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